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Effecting Positive Change

When planning for success, do you regard your organization as a “problem to be solved” or a “mystery to be embraced?” You need to be asking yourself fundamental questions such as:

  • Do your clients rate your service as excellent? If not, what are you doing about it?
  • Is your sales and marketing planning and execution built around your clients’ needs?
  • What do your clients want your company to be so you can delight them? If you did know, how are you going to get there?
  • Do your teams understand that everything begins and ends with the client?

Do you:

  • Meet with your clients regularly and ask what’s really important to them and why?
  • Achieve your clients’ objectives?
  • Obtain buy-in from everyone in your organization?
  • Recognize that your clients’ business needs are constantly changing minute by minute and that your organization needs to keep up?

Or are your client and corporate initiatives very well intended but sub-optimal?

By involving a wide and diverse group of your employees in the “Appreciative Inquiry” process, you can unleash...

  • The “best of what is” in your company (your Positive Core)
  • The “best of what you can be” (your Realistic Dreams)
  • Action plans that will take you to where you want to be, based on what you do well now (the Design and Delivery)
  • The ability not to get bogged down in what doesn’t work

Andrew Crawford has had outstanding results using this philosophy and methodology, working with clients to achieve company-wide positive change.